Inside Sales

Reporting to the Operations Manager, the ideal candidate will demonstrate a high level of customer service and enjoy building rapport and relationships over the phone and in person.  A background in construction/design would be a definite asset, as would Punjabi/Hindi language skills. You are creative, outgoing, and professional with the ability to work in a fast-paced environment.

  • Work with the customers to determine the best choice(s) for their specific projects and provide quotations.
  • Process and maintain sales orders, invoicing, and returns according to policy. File accompanying paperwork on a daily basis.
  • Regularly monitor sales orders and customer needs to ensure that they will be met on time.
  • Receive incoming inventory orders. Check for completeness and process paperwork.
  • Take and process credit card information, account payments, and deposits.
  • Develop close relationships with masonry contractors, designers and home builders positioning I-XL as their primary supplier.
  • Work closely with the outside sales team as resources to maximize overall branch sales results.
  • Minimum 2 years sales and/or customer service experience preferably within construction or similar environment.
  • Experience working in wholesale/retail or dealing with the public is an asset.
  • Ability to work independently with limited supervision.  Be a self-starter.
  • Highly organized, strong attention to detail, ability to communicate confidently.
  • Proficient in MS Office and comfortable learning new systems.
  • A high level of energy and enthusiasm.
  • Valid Driver’s License.

Position: Inside Sales

We thank you for your interest in this position, however, only qualified candidates will be contacted for an interview.

Employment Type
Full Time
Job Location
Working Hours
Mon-Fri 7:30 am–4:00 pm, and a ½ day rotating shift on Saturdays.
Date posted
March 6, 2019