Position
Inside Sales
Description
Reporting to the Operations Manager, the ideal candidate will demonstrate a high level of customer service and enjoy building rapport and relationships over the phone and in person. A background in construction/design would be a definite asset, as would Punjabi/Hindi language skills. You are creative, outgoing, and professional with the ability to work in a fast-paced environment.
Responsibilities
- Work with the customers to determine the best choice(s) for their specific projects and provide quotations.
- Process and maintain sales orders, invoicing, and returns according to policy. File accompanying paperwork on a daily basis.
- Regularly monitor sales orders and customer needs to ensure that they will be met on time.
- Receive incoming inventory orders. Check for completeness and process paperwork.
- Take and process credit card information, account payments, and deposits.
- Develop close relationships with masonry contractors, designers and home builders positioning I-XL as their primary supplier.
- Work closely with the outside sales team as resources to maximize overall branch sales results.
Qualifications
- Minimum 2 years sales and/or customer service experience preferably within construction or similar environment.
- Experience working in wholesale/retail or dealing with the public is an asset.
- Ability to work independently with limited supervision. Be a self-starter.
- Highly organized, strong attention to detail, ability to communicate confidently.
- Proficient in MS Office and comfortable learning new systems.
- A high level of energy and enthusiasm.
- Valid Driver’s License.
Employment Type
Full Time
Job Location
Surrey
Working Hours
Mon-Fri 7:30 am–4:00 pm, and a ½ day rotating shift on Saturdays.
Date posted
November 20, 2018